Welcome to HCAA – Shearwater Health Booking System
- For new students kindly add the Skype account for online coaching: Jrooz IELTS Online Review-Coaching or jroozieltsonline.
- Always reserve for a slot at least 24 hours before your intended date of coaching session.
- Each student has 30 minutes of one-on-one coaching session per reserved slot.
- Be on time – your reserved slot will be cancelled if you’re late for more than 10 minutes.
- For those who are enrolled in the Bronze and Silver packages, you may reserve for a coaching slot once a week.
- For those who are enrolled in the Gold and Platinum packages, you may reserve for coaching slots twice a week.
- If you prefer to have speaking coaching, please have a pencil and paper ready for note taking.
- If you prefer to have writing coaching, please ensure that a prepared written material in Word format is presented to the instructor at the beginning of the session. You may either upload the Word Document on Skype or you may paste the text of the Word document on the chat window for checking.
- If you have any further concerns, you may contact us via email at firstname.lastname@example.org. Our support team will reply during office hours from 8AM to 5PM, Monday to Friday, Philippine time zone. Chat support is also available within the same timeframe but you have to be logged in to your IELTS Online account to utilize this service.
- Please attend your reserved Skype Coaching slot. Failure to attend a reserved schedule renders that day’s coaching slot null and void. No extension nor extra slots will be provided to that missed attendance.